Customer awareness for increased profit

Property Advertising

• Preparation and submission of property / accommodation photographs and descriptive text suitable for website inclusion onto a specialist web site for Scottish properties.

• You take control of your own bookings and receive bookings direct.

• We take no commission charge for this service only a annual fee.

• Optional guest booking services can be added if required at any time throughout the year.

• Upgrade this service to our website design services, internet marketing or property management services and  become a Scottish Occasions Prime property

Building a website for your tourism business

Website Design

• Consult with you on your preferences and work with you to deliver your requirements

• Design and build a website for your guest house, bed & breakfast, hotel, serviced or self catering establishments

• Setting up a home for your website

• Marketing your website on our website

Refreshing your website with a new look and current infomration

Website Re-Design & Refurbishment

• Consult with you on your preferences and work with you to deliver your requirements

• Re-Design and build a website for your guest house, bed & breakfast, hotel, serviced or self catering establishments

• Setting up a home for your website

• Marketing your website on our website

Caring for your most valuable asset

Website Maintenance

• Consult with you on your preferences and work with you to deliver your requirements

• Update your existing website when required and to keep it fresh and relevant to your guests and search engines

• Checking website statistics and user interaction and compliance with internet standards and disability regulations

• Continual promotion of your website through our website and internet search engines

Spread the word and maximise income potential

Internet Marketing

• Promote your business through a number of different websites

• Measuring and monitoring of site traffic

• Advise and manage promotional campaigns

• A variety of internet marketing packages available

Spread the word and maximise income potential

Computer maintenance

• Checking your computer hardware and software

• Updating and de-bugging system software and your applications

• Advice on the most appropriate software and use

• This service depends on geographical location

Your next step is to generate interest and manage that income

Handling Enquiries & Guest Booking Services

• Shield all enquiries through our own office.

• promote features and benefits to callers of your guest house, bed & breakfast, hotel, serviced or self catering establishments

• Manage sales enquiries to encourage bookings

• Manage booking schedule on your behalf

• Distribution of your booking terms and conditions

• Manage your deposits and balance payment

• Deal with guest requests on your behalf during booking process

• This service is included as part of our full property management service, however, can be provided as a standalone service

• As a standalone service there is an annual fee in addition to a 10% commission for each booking generated

Looking after your assets in your absence

Key Holding & Caretaking Service

• Preparing your property for your return or your guest's arrival

• Handling damage / key deposits

• Preparing welcome packs, information packs and taking steps to protect the security of your property

• Making sure your guests are comfortable and have the necessary directions

• This service is also available to customers who have a holiday home but don't necessarily want to rent it out, but require the services of a caretaker to ensure that their home is secure, maintained and looked after in their absence

Your next step is to generate interest and manage that income

Property
Rental
documentation

• Property rental agreement

• Terms and conditions

• Booking documentation

• Deposits and balance payment

Once you start accepting guests you will need to think about how to maintain the standard you have worked hard to set

Rental
Property
Management

• Looking after your guests

• Preparation of a property inventory

• Checking the inventory for each guest visit

• Managing the cleaning and maintenance schedule for the property

• Advising on regulatory requirements

• Coordinating contractors and key entry

• Handling enquiries and dealing with bookings, including key holding services

• 24 hour emergency call-out service provision, as an optional add-on service (this option incurs an additional fee)

Your will need someone to look after your interests

Property Maintenance

• Looking after your holiday home

• Monthly visits to check for repairs and to identify potential areas for improvement

• Manage any maintenance work including the identification of contract suppliers and associated liaison

• Coordinating contractors and key entry

• Maintaining the property, internally and externally

Identifying problems and providing solutions

Property Snagging

• Conduct a full property inspection to identify a list of defects, as a result of a visual inspection of  the property

• We offer this service as a standalone service, for new build properties, and as part of an annual inspection carried out on your property on your behalf

Taking the worry out of building works

Renovation

• Project management of property renovations

• Manage any maintenance work including the identification of contract suppliers

• Liaison with contract suppliers

• Interior design and provision of suitable furnishings and fittings

If you are looking for that perfect holiday home or permanent move to Scotland we can help

Property Search & Relocation Services

• If you are looking for property in this area we can help too

• Liaising with Estate Agents on your behalf

• Detailed, unbiased reporting on specific property

• Short listing of properties to view, based on your criteria

A helping hand for business management

Business Information & Advisory Services

• A wealth of useful information to guide you in dealing with employment and health and safety issues

• Support in implementing legislative requirements, such as HMO's, food safety, employment regulations and health and safety regulations.

Support to train your staff on-line and in group sessions

Training Services

• Provision of professional management training

• Provision of professional staff  training in a variety of subjects

• Management, technical and skills service training